Privacy, terms & refunds
For the AI Chat Exporter Chrome extension. Last updated November 9, 2026.
Privacy policy
Short version: your conversations are processed only inside your own browser. We do not collect, store, sell or share their content. We have no server that receives your chats.
What the extension accesses
- When you export, the extension reads the conversation you are viewing on chatgpt.com (or chat.openai.com). It uses your existing ChatGPT login, the same way the ChatGPT website does, and talks only to ChatGPT's own servers.
- The extension turns that content into PDF, image, Markdown, text, CSV, JSON or HTML on your computer. The result is saved to your device or copied to your clipboard.
What is stored, and where
| Data | Where |
|---|---|
| Your settings, including a name or email you choose to print on exports | Chrome's storage. If Chrome sync is on, Google syncs it between your own browsers. |
| How many exports you made today (for the daily limit) | Chrome's local storage on your device |
| The document being exported | Temporary browser memory, cleared when the browser closes |
| Exported files | Your device, wherever you save them |
| Your license key and plan, if you bought one | Chrome's local storage on your device |
Payments
Paid plans are sold by Creem, our reseller and merchant of record, which handles checkout, payment, tax and invoices. Creem processes your email address, billing details and payment method under its own privacy policy. We receive your email address and plan status from Creem, never your card number. When you activate a license, the extension sends the license key to our license server, which checks it with Creem. About twice a day it checks again that the license is still active. The server does not store the key or any other data.
What we don't do
- No analytics, tracking or advertising, and no remote code.
- We never sell or transfer your data, and never use it for any purpose other than the extension's single purpose of exporting your conversations.
- We don't use your data to decide creditworthiness or for lending.
Our use of information complies with the Chrome Web Store User Data Policy, including its Limited Use requirements.
Your choices
To delete everything the extension stores, uninstall it. To remove a license from a browser, use Settings → License → Remove from this browser. For payment records held by Creem, email us. We may update this policy and will change the date above when we do.
Terms of service
- AI Chat Exporter is an independent product. It is not affiliated with, endorsed by or sponsored by OpenAI. "ChatGPT" is a trademark of OpenAI.
- You are responsible for the content you export and how you use it, including OpenAI's terms and any confidentiality obligations you have.
- ChatGPT changes its website from time to time. We fix breakages as quickly as we can, but we can't guarantee the extension works at all times.
- The extension is provided "as is", without warranties. To the extent the law allows, our liability is limited to the amount you paid us in the last 12 months.
- Plans and daily limits are described in the extension. We may change prices for future billing periods and will notify subscribers before a change applies to them.
- Don't attempt to bypass usage limits or license checks.
Refunds & cancellation
- Subscriptions renew automatically, monthly or yearly, until you cancel.
- Cancel any time with the manage-subscription link in your Creem receipt email, or email us and we'll cancel for you. You keep paid features until the end of the period you paid for.
- Not happy? Email us within 3 days of a payment for a full refund.
Contact
Questions, bugs, refunds or data requests: support@aichatexporter.xyz. We usually reply within 2 business days.